الوظائف

اي عمل ناجح يكون ورائه كادر متميز وفعال كذلك فلاي بغداد بكادرها الجديد تسعى الى دعم وتطوير افضل المواهب في عالم الطيران.

كما تسعى الى توظيف الافراد الفعالين و ذو خبرات جيدة وفي المقابل فلاي بغداد قادرة على توفير البيئة المناسبة للتعلم الفردي والنمو الوظيفي .

Sales Executive in Erbil

  • Responsible for direct sales of services to key customers, generating planned sales revenue from these major accounts.
  • Accountable for achieving sales goals and growing the existing customer base.
  • Able to fully understand the needs of the market within a specified territory and work to acquire a significant portion of the business growth within that area.
  • Accountable for identifying, developing and implementing strategies for major accounts.
  • The single point of resolution for customers’ needs for the assigned market/industry segment and/or geographic area accounts.
  • Responsible for leads generation and new business acquisition within specified territory.
  • Expected to develop valuable relationships with key decision-makers and influencers.
  • Able to recognize account needs that should or could develop into a market offering.
  • Proactively participating with the global marketing organization by providing support and information.

Job Requirements

  • Must speak Kurdish and Arabic , English is plus
  • Bachelor's degree required
  • Prefer 3+ years sales experience in Aviation
  • 1+ years of experience in relevant industries

If qualified and interested click on to fill the application form and send it with update cv to cv@flybaghdad.net

Internal Auditor

Job Summary

Ensures successful completion of assigned audit engagements, from start to finish, inclusive of preplanning and wrap up activities. Depending on assigned engagement, reports to one or more member(s) of the Internal Audit senior management team. Manages and directs daily activities of more junior auditors assigned to assist the Supervising Auditor during an engagement. Applies risk and control concepts to scenarios encountered and identifies any potential issues. Communicates identified issues with Internal Audit senior management to ensure any potential concerns are addressed in a timely and effective manner.

General Duties & Responsibilities:

  • Conducts assigned audit engagements successfully from beginning to end
  • Identifies and communicates issues raised, offering recommended solutions relevant to business and risk
  • Supervises junior auditors assigned to engagements providing guidance and overall review of deliverables
  • Ensures audit conclusions are based on a complete understanding of the process, circumstances, and risk
  • Develops audit programs and testing procedures relevant to risk and test objectives
  • Obtains and reviews evidence ensuring audit conclusions are well-documented
  • Ensures adherence at all times to all applicable department and professional standards
  • Communicates assigned tasks to engagement team in a manner that is clear and concise ensuring high quality, accurate, and efficient results
  • Organizes personal effort along with those of junior auditors to be risk-based, productive, and efficient at all times
  • Ensures adequate focus on personal professional growth relevant to taking on more challenging assignments, in line with standard audit career progression – proactively seeks relevant Education and training opportunities
  • Performs other related duties as assigned

General Knowledge, Skills & Abilities:

  • Ability to observe and understand business processes ensuring processes are documented completely and accurately
  • Ability to apply audit standards through practical application
  • Proactive in researching business best practice concepts in order to apply as appropriate
  • Solid listening skills and ability to identify gaps in logic – inquisitive
  • Strong organization and follow up skills including the ability to handle competing priorities and meet all deadlines and commitments
  • Reliability
  • Possess an appropriate combination of technical expertise in fields such as auditing, finance, technology, operations, or investigations
  • Ability to flourish in a fast-paced, complex environment and willing to adapt to change
  • Demonstrated ability to lead a small team and ensure successful results
  • Ability to give and follow instructions accurately and efficiently; proactive in asking clarifying questions to ensure work effort is directed wholly toward desired outcome
  • Ability to recognize when learned theoretical concepts should be applied
  • Solid understanding and ability to apply risk and control concepts
  • Ability to identify underlying cause of an issue raised
  • Good awareness of other departments in the company with risk, control, and governance responsibilities and what is necessary for successful tactical collaboration and information sharing
  • Good communication skills along with good or developing negotiation skills
  • Ability to identify sensitive issues and facilitate communications in a proactive manner to avoid surprises
  • Willingness and ability to adapt to new circumstances, information, and challenges
  • Executes effective and thorough application of all internal audit standards within assigned responsibility
  • Ability and willingness to travel domestically and internationally
  • Demonstrate a positive, can-do attitude

Educational Requirements:

  • Bachelor’s degree in accounting, finance, technology or the equivalent combination of Education, training, and work experience
  • A minimum of at least 2 years audit experience is required as well as one or more relevant professional certifications (i.e. CPA, CIA, CISA, CFE)
  • Public accounting firm experience is desirable but not required

If qualified and interested click on to fill the application form and send it with update CV. to cv@flybaghdad.net

Sales Manager in Baghdad

Job Summary

The Position: The job holder is required to develop, plan and manage implementation of sales coverage for General Sales Agent (GSA) airlines to maximize revenue. Manage effectively the activities of the sales team to fulfil market obligations for GSA airlines in the territory including - travel trade, customer and corporate. .

The Job Outline Includes:

  • Develop and implement the sales and market strategies to increase existing business and market.
  • share GSAs in consultation with the Sales Managers of respective airlines
  • Manage the territory budget preparation process, to ensure the sales and revenue opportunities are maximized
  • Determine the growth opportunities to ensure an effective sales and market coverage.
  • Monitor performance data & KPI's pertaining to sales and revenue for Fly Baghdad and GSA airlines.
  • Monitor and analyses individual airline sales figures and trends, investigate reasons for changes and disseminate information to all stakeholders
  • Making recommendations and ensuring corrective actions Develop and implement sales procedures and policies in line with the industry best practices.
  • Set up sales call plans, daily, weekly & monthly reporting mechanisms and ensure that the appropriate selling skills are suitably employed Guide, train,
  • coach and review the performances and immediately address any shortcomings to derive an effective, high-performance Sales Team
  • Prepare reports for Fly Baghdad management on sales and market growth results and recommend the necessary changes to ensure the desired results are achieved in a rapidly changing and highly demanding business segments
  • Visit travel agencies to develop & maintain relationships to ensure Fly Baghdad and GSA airlines are represented promoted and that gaps & business opportunities are closed successfully
  • Organize and support Fly Baghdad participation at individual or joint airline events, seminars, road-shows and functions to ensure our commitment to the GSA.

Experience And Qualifications:

5+ yrs in the travel industry with experience in sales and marketing with experience in a similar capacity a/function Needs to demonstrate knowledge of airline procedures and distribution systems Must have strong negotiating, influencing, problem solving and decision making skills Should have been associated with the travel trade in the Gulf Area in order to understand the needs of the airline. Must have completed recognized advanced industry courses in Sales Skills Should have excellent command of written and spoken English. Arabic will be an advantage

If qualified and interested click on to fill the application form and send it with update CV. to cv@flybaghdad.net

Commercial Manager - Aviation Industry

We are now looking to recruit an experienced Head of Sales ,holding a Graduate/ Post Graduate degree from a recognized University with 15-20 years of experience in aviation industry (preferably a low cost airline) to build, run and manage the Sales, Account Management and Business Development functions (the Sales Team).

The role will report directly to the Chief Commercial Officer and will be part of the Senior Management Team responsible for delivering the Company Strategy. A successful and motivated Sales Team will be a key part of the business and fundamental to reaching their strategic goals and drive the business in the new directions they are planning. The key requirements of the role are:

  • Experienced and successful sales manager who has run both a sales and account management function in aviation industry and who has a structured and strategic approach to both business development and retention.
  • Highly skilled in generating passenger traffic.
  • Experience in developing and successfully rolling out a short, medium and long term sales strategy, supported by demonstrable evidence of year on year sales growth. Capable of attracting prospective clientele, developing the business both in relation to new and current customers, ensuring that opportunities within the existing customer base are not overlooked.
  • Capable of working with Marketing to build a joined-up sales and marketing strategy that supports the sales strategy.
  • Experienced in building, developing and motivating a talented team that drives sales to new levels with impressive growth rates while cultivating a pro-active sales culture and opening up new routes to market.
  • Has a proven track record of understanding both product and customer requirements/market trends and will support the company in its growth.
  • Exceptional leadership skills and a strong team player.
  • Effective in communication and fluent in English.

If qualified and interested click on to fill the application form and send it with update CV. to cv@flybaghdad.net

Call Center Agents in Baghdad

Details and Responsibilities

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines client’s requirements and do it in short time.
  • Support the clients to understand booking procedure and support him to settle all the problem.
  • Be sure that all the clients understand the team and condition that follow in fly Baghdad.

Requirements

  • BSc
  • 2 year experience in same field.
  • High ability to work under pressure.

If qualified and interested click on to fill the application form and send it with update cv to cv@flybaghdad.net

Call Center Team Leader – Baghdad >

Duties and Responsibilities:

The responsibilities of the leader managing a team of call center workers would vary from center to center, but some of the general duties and responsibilities that make up the job description of most of them are shown in the example below.

  • Be in charge of running and managing the call center daily
  • Set targets for all other call center agents to meet up with
  • Schedule and organize shift patterns for other team members to ensure that customers are never left unattended to
  • Understand all organization’s products, services, procedures and guidelines and communicate same to all team members
  • Prepare forecasts and budgets for the call center
  • Monitor all calls to ensure that due procedures and quality standards are strictly adhered to
  • Facilitate and organize training session for all agents and participate in recruitment of new call center agents
  • Recommend and purchase gadgets to enhance job performance at the call center
  • Conduct regular review of all call center agents performance and organize training sessions for under performers
  • Submit regular reports to management and seek new ideas and strategies to improve performance at the center
  • Keep up with trends and happenings in the industry and ensuring adherence to industry standards
  • Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times
  • Ensure a safe and harmonious working environment for all other team members and delegate duties to all team members.

Skills and requirements:

The team leader at a call center would be expected to possess the following skills, knowledge and requirement:

  • Leadership: call center team leaders are in charge of other agents whom they would be expected to direct and control. Therefore, they must have excellent leadership skills and abilities
  • Motivation: people work harder when they receive the right amount of motivation so call center team leaders would be expected to know how to devise effective motivational techniques to improve the performance of their team mates
  • Coaching and Mentoring: call center team leaders are also expected to be great tutors and excellent mentors to their team members
  • Hardworking: to be able to encourage their team members to work harder, they must be hard workers themselves
  • Goal Setting and Achievement: the team leader would also be in charge of setting goals for others to achieve and therefore, he must be an achiever too
  • Multitasking: leaders managing call centers must be able to handle multiple tasks at the same time without errors and mistakes.

If qualified and interested click on to fill the application form and send it with update cv to cv@flybaghdad.net

Human Resource and Administrative officer

Job Summary

The Human Resources Officer is responsible for providing support to the various human resource functions of the company . This support will range from talent acquisition, processing associated benefits, maintaining HR records, supporting the performance management system and targeted learning and development initiatives. This position reports to the HR Manager.

Major Responsibilities:

  • Support the recruitment cycle (coordinate and conduct interviews) identical with recruitment process and procedure and produces when needed.
  • Coordinate and monitor contract renewals; all staff related entry and exit documentations upon hire and at exits after end of assignments.
  • Work with Finance team on the processing of timely and accurate monthly payroll for the staff in Baghdad. Develop, manage and maintain comprehensive payroll records. Calculate and post for Finance review any payroll deductions and salary advances.
  • Collaborate with Finance department on maintenance and verification of staff and dependent/beneficiary data for life insurance, health insurance, tax and social security benefits purposes.
  • Conduct research on and recommend trainings; Manage and monitor the utilization of the Online Learning by all staff including:-
- notifying employees of new courses, deleting exiting staff from system, accessing reporting etc.
- Providing update of information on utilization of Online Learning.
  • Serve as the HR Compliance Specialist for human resources services within the field offices;
- In collaboration with Field HR Officers/Managers, ensure compliance with the Global Human Resources Operating Policies and Procedures
  • Manage employee relations with professional grace; participate in investigations to resolve issues/conflict in the workplace and escalate cases
  • Coordinate staff trainings in accordance with the learning and development plan; book all training courses for employees, monitor and track all sponsored trainings ensuring all stall fill out all relevant paperwork and feedback reports in compliance with policies and procedures.
  • Plan and conduct new employee orientation to foster a positive attitude towards organizational objectives.
  • Serve as an ambassador and champion for the IRC Way: Standards for Professional Code of Conduct.
  • Submit monthly reports when needed.
  • Any task requested by supervisor.

Professional Standards

Key Working Relationships :

Position Reports to: HR Manager. Position directly supervises: NA Other Internal and/or external contacts: All workers and department Baghdad, HR team members in Iraq, Syria and SRR. Talent Management Team.

Job Requirements:

  • University studies/ Higher education in Human Resources, Business administration or related field.
  • At least 2-3 years of experience in similar position.
  • Proven sense of professional discretion, integrity, and ability to manage situations diplomatically and to effective resolution.
  • Strong interpersonal and negotiation skills and a demonstrated ability to promote harmonious/cohesive teamwork, in a cross cultural context.
  • Diplomatic and strong acumen in establishing positive working relationships with employees and all other stake holders to maximize cooperation and productivity.
  • The ability to work under pressure and with employees from all levels.
  • Very strong proficiency in MS Word, Excel, and PowerPoint is required.
  • Top-notch coordination and project management skills.
  • Excellent written and verbal communication and presentation skills

If qualified and interested click on to fill the application form and send it with update cv to cv@flybaghdad.net

Graphic Designer

We are looking for Graphic Designer to join our team in Baghdad office

  • has experience in Graphic designer field.
  • Has innovation, motivate, and imaging .
  • Ability to complete tasks under big pressures .
  • Focus and intelligent , respect feedback from others, familiar to work with team work .

Skills :

  • Good in English , Kurdish is plus .
  • Adobe Photoshop, video clips, video editor .
  • Microsoft office .

If qualified and interested click on to fill the application form and send it with update cv to cv@flybaghdad.net

Revenue Management - Aviation Industry

The Head of Revenue Management is responsible to achieve the maximization of the revenue and profitability of Fly Baghdad by developing / implementing Revenue Management strategies in Pricing. He should be a Graduate/Post Graduate from any recognized University with an experience of 15-20 years in an aviation industry (preferably a low cost airline.)

The role will report directly to the Chief Commercial Officer and will be part of the Senior Management Team responsible for delivering the Company Strategy. The Key requirements of the role are:

  • He should possess strong analytical capabilities to drive Revenue Management.
  • Excellent in analyzing market demand, forecasting and optimization of pricing.
  • Strong knowledge of yield management.
  • Excellent in inventory management and route optimization.
  • Excellent in interpretation and negotiation skills with high level of commercial acumen.
  • Understand the implications of external market dynamics and competitor activity on the business and react accordingly with appropriate development of Revenue management strategies.
  • Broad knowledge of the complete marketing mix and its impact at contribution level.
  • Strong commercial focus and financial awareness/understanding.
  • Demonstrable management/leadership experience.
  • Keep abreast of competitive environment and best practices to revitalize revenue management strategies and tactics.
  • Apply accurate demand forecasts across the business.
  • Ensure revenue management principles and strategies are fully understood and applied by each Inventory & Pricing Analyst.
  • Monitor Inventory & Pricing Analysts’ performance and help them identify new opportunities on their routes.
  • Fluent in writing and speaking English.

If qualified and interested click on to fill the application form and send it with update cv to cv@flybaghdad.net